Illinois Restricted Call Registry
The Illinois Restricted Call Registry enables consumers to
reduce unwanted telephone solicitation calls.
Illinois law adopts the National Do Not Call Registry, which is
managed by the Federal Trade Commission, giving consumers
the benefit of being included in both state and national regis-
tries with the convenience of free one-step enrollment. Illinois
residential subscribers can register their telephone numbers by
internet or telephone.
Toll-Free Telephone Registration
Call from the number you wish to register.
TTY – 1-866-290-4236
Cell phone numbers may be registered.
Telephone numbers may remain on the registry for five
years unless removed or changed by the subscriber.
Business numbers should not be registered since they are
not covered under the law.
While enrollment in the Restricted Call Registry will reduce the
number of calls consumers receive, it will not eliminate all calls.
Placing your telephone number on the registry won’t stop calls
from political organizations, charities, or survey calls (that are
not sales calls).
The law provides for certain exemptions including the following:
Calls from charitable organizations or religious organizations
Calls from companies which a consumer has a current or
prior business relationship (example: telephone company
or credit card company)
Calls from companies that have the consumer’s prior
express invitation or permission to call
An alternative way to protect your account from
unauthorized PIC changes is called a “PIC
Freeze.” A PIC Freeze prohibits
anyone, outside yourself, from implementing a PIC change for
your account. Cass Telephone Company will not change your
long distance carrier unless you personally give us written
or oral authorization to remove the PIC Freeze prior to any
change in your long distance company.
IntraLATA and InterLATA Long Distance
Illinois is divided into calling areas called LATAs. At the present
time, you can order a PIC Freeze for your InterLATA (out of area
long distance) and IntraLATA (local long distance) services.
How to Request a PIC Freeze
If you would like to have a PIC Freeze placed on your InterLATA
or IntraLATA long distance service, please call and request
a form, then sign and return it to Cass Telephone Company.
There is no charge associated with Cass Telephone Company’s
PIC Freeze service. If you are unsure of who your InterLATA or
IntraLATA long distance company is, you may call our business
office to verify your current long distance providers.
As we mentioned above, FCC rules prohibit Cass Telephone
Company from verifying PIC change requests for your account
that we receive from long distance companies. If we do not
receive a PIC Freeze request from you, your account may be
vulnerable to an unauthorized PIC change in the future without
your prior knowledge or authorization.
Should you have any questions, please do not hesitate to call
our business office at
Illinois law defines harassment by telephone as the use of
telephone communication for any of the following purposes:
Making any lewd or indecent comment or request with
intent to offend;
Making one or repeated telephone calls (whether or not con-
versation occurs) with intent to abuse, threaten or harass;
Causing the telephone of another to ring repeatedly with
intent to harass;
Knowingly allowing any telephone under one’s control to
be used for any of the above.
Such harassment is punishable by up to six months in
prison and $500 in fines. If you need assistance with this
matter contact your local sheriff’s office
Due to a recent Federal Communications Commission (FCC) order on “Slamming,” several rules regarding verification of long
distance carriers have caused our business office to change its procedures. Slamming is a term used when your long distance
carrier is changed without your authorization. As a result of the FCC rule changes, Cass Telephone Company is now prohibited
from verifying PIC “primary interexchange carrier” changes before implementing them in our switch.